Support
We are dedicated to providing superior customer service to our clients.
This page contains information and links to support related resources.
Please follow the procedure below to obtain support.
Read our FAQs
If you have general questions about our AssociateStore and DigiStore programs, please visit their Frequently Asked Questions pages first (click on the links at the right bar). We constantly add new questions and answers on these pages.
Search our knowledge base
If you have technical questions about your store, please check out our online knowledge base, where you can find self help guides and marketing tips.
Submit support tickets
If you can't find your answer in either FAQs or knowledge base, please submit a ticket to our dedicated support team. Our normal response time is one business day.
Contact us securely via Members Center
For a more secure way to contact our support team, please login to the CBN Member Center and submit a support ticket. You can also view invoices and update your profile there.
